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FAQs

Two Factor Authentication:

Google Authenticator (Soft Key) Setup
U2F Key Setup
New Key Order Form (U2F/USB)
App Troubleshooting - I have a new phone?

Getting Started:

Adding your school logo to CPOMS
Setting up Automatic Alerts and Alert Groups
Form Builder - Adding Custom Fields
Library
Training Mode

Admin Area:

Updating your Agencies and Categories
Managing your Users in CPOMS
All About Transfers in CPOMS
Setting up Class Restrictions in CPOMS
Single Student Restriction
Manually Added Students
Custom Group Restrictions

Reporting:

Running a Full Student Report
Useful Reports Guide
'Tray' area
Manual Transfers for a group of students
Bulk Student Report

Other:

Password Troubleshooting
New Key Holder
Monitoring and Un-Monitoring Students
Merging Students
Custom Field for 'People Involved'
Manual Imports
The ‘Cases’ Module - ‘My Assigned’ and ‘Status’
Maps
Archived Students
Planner

CPOMS Training and Webinars:

Contact Us at [email protected] for further information about our available training and webinar options.

CPOMS Systems Limited

  • CPOMS House
    Acorn Business Park Skipton
    North Yorkshire BD23 2UE
  • Registered Company No. 11084090

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